Customer satisfaction is crucial for any business. Happy customers are more likely than not to refer others to your business. Lowe’s conducts customer satisfaction surveys after each purchase. It takes only a few minutes and gives valuable feedback that Lowe’s can utilize to improve customer experience.
Customers will be entered in a draw to win a $500 Lowe’s gift certificate as a thank you for taking the survey. Take the survey if you’ve made a recent purchase at Lowe’s.
What is the Lowes Customer Satisfaction Survey (LSS)?
Lowes Customer Satisfaction Survey allows customers to provide feedback about their shopping experience. It takes only a few minutes to complete and customers are asked to rate the store’s customer service, product selection and price. Lowes uses survey results to improve customer shopping experience.
Requirements to take the Lowe’s Survey
To take Lowe’s Customer Satisfaction survey, customers will need to have the following:
- A Lowe’s receipt from a recent survey invitation
- Access to a smartphone or computer via the Internet.
- An internet connection
- You have a few minutes left
Take the Lowes Customer Satisfaction Survey At www.lowes.com/survey
You may have received an invitation to participate in a survey from Lowes if you’ve recently shop at the store. Lowes Customer Satisfaction Survey is your chance to tell the company how you felt and what could be improved.
This is everything you need about the survey.
You will need the 16-digit code printed on your survey invitation to take the Lowes customer satisfaction questionnaire.
- Once you have that, just go to https://www.lowes.com/survey
- Next, select the language English and Spanish that you feel most comfortable with.
- Click the “Next” button.
- Enter the Receipt 18-digit ID number in the field provided.
- After this, select Time of Visit i.e.
- Click the “Next” button.
- Share your opinion on our products.
- Evaluate the customer service you received.
- Rate the cleanliness of our store.
- Express your overall satisfaction with your last visit to Lowe’s.
- Enter your name, address, phone number, and email for a chance to win $500.
- Review your responses and personal information.
- Click “Finish” to submit the survey.
- You will now see all the questions that are based on your most recent shopping and service experience
First, you will be asked to rate how satisfied you are with the Lowes shopping experience. Next, you will be asked to rate your overall satisfaction with the Lowes shopping experience. You can then give feedback on specific aspects such as the service, products, and environment. Lowes will appreciate your honest answers and can use them to improve.
You’ll be entered into a sweepstakes to win a $500 Lowes gift certificate at the end of your survey. Fill out your information to be eligible for a chance at winning!
Who Can Join: Open to everyone, not just customers.
What to Include on a Postcard:
- Your Name
- Your Address (include City, State, and Zip Code)
- Your Contact Information
- Where to Mail Your Entry: Send the postcard to the following address:
Lowe’s 2023-24 Customer Satisfaction $500 Monthly Survey Sweepstakes PO Box 2274 Framingham, MA 01703-2274 USA
- Entry Limit: One entry per mailed envelope.
Lowe’s Survey Selected Winners In 2024 Notification
Every month, five people can win a prize of $500. The winners are chosen randomly. Once selected, winners are contacted through the contact details they provided in their survey. They have to respond within 7 days. If they don’t reply in time, another winner will be picked. The chance of winning changes based on how many people enter.
Sweepstakes Month Entry Periods In 2024
| Entry Period #1 | 12/2/2023 | 1/5/2024 | 1/15/2024 | 1/9/2024 |
| Entry Period #2 | 1/6/2024 | 2/2/2024 | 2/12/2024 | 2/6/2024 |
List of Monthly $500 Sweepstakes Winners from Lowe’s Customer Satisfaction Survey
| Month / Year | Name | City | State |
| December 2023 | Jeanne C. | Staten Island | NY |
| December 2023 | Bob C. | Burlington | VT |
| December 2023 | Joni D. | Ooltewah | TN |
| December 2023 | Amy B. | St. Joseph | MI |
| December 2023 | Ronald L. | Kevil | KY |
| November 2023 | Brian S. | Cedar Hill | TX |
| November 2023 | Leendert H. | Huntsville | AL |
| November 2023 | Tricia P. | Hackensack | NJ |
| November 2023 | Mary Jo K. | Laconia | NH |
| November 2023 | Adam F. | Marysville | OH |
| October 2023 | Arthur M. | Ann Arbor | MI |
| October 2023 | Daniel T. | Santa Fe | NM |
| October 2023 | Robert G. | Hutto | TX |
| October 2023 | Loree L. | Saint Thomas | MO |
| October 2023 | Misleidy D. | Louisville | KY |
| September 2023 | Cynthia M. | Granger | IN |
| September 2023 | Frank M. | Mission Hills | CA |
| September 2023 | Donald C. | Surfside Beach | SC |
| September 2023 | Natalie T. | Deerton | MI |
| September 2023 | Gerry G. | Charleston | SC |
| August 2023 | William R. | Acworth | GA |
| August 2023 | Nathan S. | Auburn | WA |
| August 2023 | Devin E. | Pimento | IN |
| August 2023 | Jeramie W. | Mesquite | TX |
| August 2023 | Ron M. | Centreville | VA |
| July 2023 | Shirley L. | Frisco | TX |
| July 2023 | Frank O. | Indianapolis | IN |
| July 2023 | Victoria A. | Southfield | MI |
| July 2023 | Thomas R. | Alden | NY |
| July 2023 | Mark S. | Alturas | CA |
| June 2023 | Charlotte H. | Huntington | IN |
| June 2023 | Linda G. | Lafayette | IN |
| June 2023 | Deborah B. | New Canton | VA |
| June 2023 | Nicholas B. | Wilmington | OH |
| June 2023 | Rocky D. | Cottondale | AL |
| May 2023 | Toby A. | Machesney Park | IL |
| May 2023 | Linda P. | Watertown | TN |
| May 2023 | Lawanda C. | Charlotte | NC |
| May 2023 | Deverion H. | Jackson | MS |
| May 2023 | Justin. C. | Wellsville | NY |
| April 2023 | Ruth D. | Attleboro | MA |
| April 2023 | Elaine P. | Shreveport | LA |
| April 2023 | Robin J. | Cincinnati | OH |
| April 2023 | Paul R. | Surprise | AZ |
| April 2023 | William R. | Florence | AL |
| March 2023 | Bob S. | Fort Myers | FL |
| March 2023 | Wil S. | Ogden | UT |
| March 2023 | Jannetta C. | Mustang | OK |
| March 2023 | Grant H. | Ennis | TX |
| March 2023 | Jennifer T. | Altmar | NY |
| February 2023 | Stephen J. | Salisbury | NC |
| February 2023 | Leslie S. | Spenser | OK |
| February 2023 | Phil S. | Barnesville | GA |
| February 2023 | Lars J. | Lakeland | FL |
| February 2023 | James H. | Lititz | PA |
What are the benefits to taking the Lowe’s Customer Satisfaction Survey
You may be curious about the Lowe’s Customer Satisfaction Survey and what it can offer you as a Lowe’s client. These are some of these benefits you can look forward to:
1. You can provide feedback to Lowe’s by taking this survey.
2. Your participation will help Lowe’s to improve their customer service standards.
3. You will be entered in a draw to win a $300 Lowes gift card as a thank you for taking the survey.
4. Every survey participant will also receive a $10 coupon to use on their next Lowe’s purchase.
Lowe’s Customer Satisfice
In a recent customer satisfaction survey, Lowe’s came in last place among the four major home improvement store chains. The results are based on a survey of more than 2,000 consumers who were asked to rate their satisfaction with various aspects of the stores they shopped at, including customer service, prices, and product selection.
While it’s always disappointing to see negative feedback like this, we want to reassure our customers that we’re constantly working to improve the shopping experience at Lowe’s. We take customer feedback very seriously and use it to inform our decisions about how to best serve our customers.
We encourage our customers to continue giving us their feedback so that we can continue to strive for excellence. Thank you for shopping at Lowe’s!
Lowe’s App
Get the Lowe’s Mobile App>>
Google Play Store:- https://play.google.com/store/apps/details?id=com.lowes.android
App Store:- https://apps.apple.com/us/app/lowes-home-improvement/id457954781
How to Contact Lowes
If you have any questions or problems with your Lowes survey experience, please contact Lowes Customer Care :-
- For customer care services reach them by 1-800-445-6937.
- For repairs and protection plants: 1-888-775-6937 For sales and installation services: 1-877-465-6937
- For Lowe’s credit card support: 1-800-444-1408
Our customer care representatives are available Monday through Friday, 8 a.m. to 8 p.m. EST.
Important Link
- Official Lowe’s Website:- https://www.lowes.com/
- Official Lowe’s Survey Website:- https://www.lowes.com/survey
Lowe’s Social Link:-
| https://www.facebook.com/lowes | |
| https://twitter.com/lowes | |
| https://instagram.com/loweshomeimprovement | |
| YouTube | https://www.youtube.com/Lowes |
| https://www.pinterest.com/lowes/ |
Conclusion
We appreciate you taking the time to complete our customer satisfaction survey. Your feedback is greatly appreciated and will be used to improve our products. We wish you a wonderful day!
FAQs about the Lowe’s Survey
Q1. Who is eligible for the Lowe’s Survey in 2024?
Ans: To participate, you must be a U.S. resident aged 18 or older, not affiliated with Lowe’s as an employee or family member.
Q2. What is the updated process to enter the Lowe’s Survey?
Ans: Visit www.lowes.com/survey, select your preferred language, and input the 18-digit code found on your receipt.
Q3. What are the prizes offered in the Lowe’s Survey for 2024?
Ans: Participants have the chance to win a $500 monthly prize.
Q4. How are winners selected and notified for the Lowe’s Survey in 2024?
Ans: Winners are chosen randomly each month and notified using the contact information provided.
Q5. Can you enter the Lowe’s Survey sweepstakes without making a purchase in 2024?
Ans: Refer to the Lowe’s Survey Rules for alternative methods of entry without a purchase.
Q6. How frequently can one enter the Lowe’s Survey sweepstakes in 2024?
Ans: Each household is allowed one entry per sweepstakes period according to the current rules.
Q7. What should be done if encountering issues while completing the survey in 2024?
Ans: Reach out to Lowe’s Customer Support at 1-800-445-6937 or via email at [email protected] for assistance.
Q8. Does Lowes have a survey?
Ans: Yes, Lowe’s has a customer satisfaction survey.
Q9. How do I fill out a survey at Lowes?
Ans: Fill out Lowe’s survey by visiting www.lowes.com/survey, choosing a language, and entering the 18-digit code from your receipt.
Q10. How do I leave a review for Lowes?
Ans: Leave a review for Lowe’s by visiting their website and finding the product or service page where you can submit your review.
Q11. Who is the CEO of Lowe’s?
Ans: As of my last update in April 2023, Marvin R. Ellison is the CEO of Lowe’s.